There’s nothing quite like waking up at 2 AM to the sound of water hitting your hardwood floors. You know that sound, it’s not supposed to be there, and it means your night just got a whole lot longer. We’ve been that roofing contractor in Katy, TX getting those panic calls for over 5 years now. Usually it’s right after a storm rolls through, and honestly, we get it. Your roof was fine yesterday, and now there’s water where water definitely shouldn’t be.
Emergency roof repairs are stressful. You’re standing there with a bucket, wondering how bad it really is and how much it’s gonna cost to fix. The thing is, waiting until morning might save you a phone call, but it won’t save you money if water keeps pouring into your house. We’ve seen what happens when people wait. What starts as a small leak can turn into soggy drywall, ruined insulation, and mold problems that cost way more than the original repair would’ve.
24/7 Emergency Response
Look, we don’t love getting calls at 3 AM any more than you love making them. But roofs don’t check the clock before they start leaking, and neither do Texas storms. We keep our phones on because we’ve been through Harvey, we’ve seen what surprise storms can do, and we know that sometimes waiting isn’t an option. When you’ve got water actively coming into your house, you need somebody who’ll actually show up.
When you need an emergency roof inspection, our response time depends on where you are and what else is happening. During a big storm, everybody’s calling at once. We typically try to get to real emergencies within a couple hours, but honestly, if half of Katy got hit with hail, it might take a bit longer. We prioritize based on what’s actually happening, water pouring in gets attention before loose shingles that might blow off later. It’s not perfect, but it’s fair.
Storm Damage Assessment
When we show up, we’re not just looking at the obvious stuff. Sure, that hole in your roof is a problem, but there might be other damage that’s not as obvious but just as important. Storm damage is sneaky. You might see a few missing shingles and think that’s it, but the wind that took those shingles might’ve also loosened your flashing, damaged your gutters, or compromised other areas that’ll cause problems later.
We take photos of everything because your insurance company’s gonna want to see exactly what happened. Trust me, thorough documentation makes a huge difference when you’re dealing with help with insurance claims. Insurance adjusters see a lot of damage, and good photos help tell the story of what the storm actually did. Safety’s obviously important too. Sometimes what looks stable isn’t, and we’ve learned to spot the warning signs that mean nobody should be walking around up there until things get secured.
Immediate Protection Solutions
Step one is always stopping more water from getting in. That might mean throwing a tarp over damaged areas, sealing up leaks, or removing debris that’s making things worse. We don’t use the cheap blue tarps you see at Home Depot. Those things’ll shred in the next storm. We use heavy-duty materials that can actually handle Texas weather until we can get back and do permanent repairs.
Sometimes it’s as simple as applying some professional-grade sealant to stop a leak. Other times we’re hauling tree branches off roofs or securing loose materials that could become projectiles in the next storm. The goal isn’t to make it pretty, it’s to keep water out and prevent additional damage until we can come back and fix things properly. Think of it as first aid for your roof.
Preventing Further Damage
The biggest mistake people make is thinking a small leak isn’t urgent. In this humidity, water damage spreads fast. What seems manageable tonight can turn into a major headache by next week. Sometimes emergency repairs buy you time to plan for bigger solutions. Maybe what you really need is complete roof replacement, but the emergency work keeps you protected while you figure out insurance, get quotes, and make decisions without water dripping on your kitchen table.
We handle residential roofing and commercial roofing emergencies differently because the stakes are different. A house with a leaky roof is stressful, but a business that can’t operate because of roof damage loses money every day. Roof maintenance helps prevent some emergencies, but when Mother Nature decides to throw golf ball-sized hail at your house, even the best-maintained roof can get damaged. That’s just Texas for you.
For older homes that might need historical roof restoration down the road, we’re careful about emergency fixes. We want to protect your house now without creating problems for future restoration work. The reality is that some emergency calls turn into bigger conversations about roof installation or long-term roof repair needs. Sometimes a storm damages a roof that was already having issues. We’ll always be honest about what you’re looking at, both short-term and long-term.